Report: Enabling the future of work

  • Arun Pradhan, Michelle Ryan and Kelly Kajewski
  • 13 March 2018

Learning & Development professionals play pivotal role in the success of the future workforce

If you’re a L&D professional, our latest paper Enabling the future of work offers some interesting insights into the future of your role. 

It specifically highlights the urgency with which Learning & Development professionals across the board will have to review their roles and urges them to stop being order takers and become impactful partners.

DeakinCo. have used this report to explore the trends and implications that have created this current state of change and what strategies businesses of all sizes can use to make sure they quickly evolve and keep pace.

"Learning & Development professionals play pivotal role in the success of the future workforce."

  • The rise of digital and in particular the development of the ‘augmented worker’ who is supported by high-tech tools and systems
  • The rise of human experience, particularly as a key competitive focus linked to the parallel focus on employee experience
  • Increased human and higher-order skills, significantly the demand for empathy, communication and creative problem solving skills
  • The rise of agility, particularly because of the rapidly changing and unpredictable external circumstances that demand speed and adaptability

Arun Pradhan, co-author of the DeakinCo. report, said: “L&D professionals have an incredible opportunity to step into a much-needed role to enable people at a time when the ability to learn and innovate is the new currency of success.”

In order to tackle these new and emerging challenges, the report identifies four key strategies for L&D to adopt to help them transform their perception and role within the workforce.

  1. Solving performance challenges
  2. Creating experiences and campaigns
  3. Enabling a culture of continuous learning
  4. Measuring, identifying and recognising

Arun added: “The continued drive to uncover and meet customer needs, at unprecedented speed, requires a different approach. Rather than training workers for a predictable career, the question is how can we enable them to continuously upskill themselves and their teams. This in turn demands a new set of skills and techniques from learning and development professionals.”


Download the report here: